Review Squad Program Terms & Conditions

Macy's Review Squad Program offers invited customers ("Macy's Review Squad Members") access to certain products listed on a dedicated website ("macys.reviewsquad.com") at no cost in order to encourage independent customer reviews on www.macys.com and Macy's affiliated websites, to provide customer feedback to product suppliers, and to further publicize certain products ("Macy's Review Squad Products"). Your participation in Macy's Review Squad Program is subject to these terms and conditions (the "Terms and Conditions") and constitutes your acceptance to the Terms and Conditions. The Macy's Review Squad Program is operated by Macys.com, LLC, on behalf of itself and its affiliates (collectively, "Macy's") and powered by its partner, Bazaarvoice. Employees of Macy's or its affiliates are not eligible to participate in the Macy's Review Squad Program.

These Terms and Conditions incorporate Bazaarvoice's Privacy Policy and the Customer Ratings and Review Service ("CRR Service") Terms and Conditions, and may be updated from time to time. Any personal information you share is subject to Macy's Privacy Policy and Bazaarvoice's Privacy Policy, which describes practices regarding collection and use of personal information, including sharing your information with suppliers for the purposes of shipping Sampling Products to you. The legal notice governing your use of www.macys.com (the "Macy's Terms of Use") and the CRR Service also apply to all Macy's Review Squad-related communications and to your participation in the Macy's Review Squad Program, unless otherwise stated. To the extent of any conflict between these Terms and Conditions, the Macy's Legal Notice, the CRR Service Terms and Conditions, andBazaarvoice's Privacy Policy, these Terms and Conditions shall take precedence with respect to your participation in the Macy's Review Squad Program.

Products provided to participants in the Macy's Review Squad Program ("Macy's Review Squad Products") may be provided by a third-party ("Supplier Products") or manufactured specifically by or on behalf of Macy's or its affiliates ("Macy's Private Label Products").

You acknowledge and agree that all Macy's Review Squad Products are:

  • Promotional offers to you and are not sold to you, and
  • Provided to you on an "as is" basis. Macy's makes no product warranties to you, and accepts no responsibility for return, repair, refund or replacement. Macy's Review Squad Products selected by you will only be delivered to the delivery address associated with your Macy's Review Squad Member Account provided by you when signing up for the Macy's Review Squad Program. Suppliers will deliver Supplier Products to you directly; Macy's will deliver Macy's Private Label Products. Your ongoing right to participate in the Macy's Review Squad Program and your eligibility to receive Macy's Review Squad Products is at Macy's sole discretion.

In consideration of the opportunity to participate in the Macy's Review Squad Program, you agree that you will:

  • Take all necessary steps to ensure that any non-public information made available to you in relation to any Macy's Review Squad Products or the Macy's Review Squad Program is kept confidential and use such information only for the purposes of your participation in the Macy's Review Squad Program;
  • Personally write and submit independent and truthful, reviews of your honest opinions one way or the other of Macy's Review Squad Products solely on macys.reviewsquad.com so the appropriate disclosure of your participation in the Macy's Review Squad will appear with each and every review you write as part of the Macy's Review Squad.
  • Not review any product where you have not actually used the product or where you have a conflict of interest due to any relationship you have with the product manufacturer or otherwise;
  • Not sell, exchange, return for money or give possession of any Macy's Review Squad Product to any other person, or delegate to anyone else the opportunity to write or submit a Macy's Review Squad product review.
  • Not submit any reviews of a Macy's Review Squad Product to any other online or offline channel that advertises or offers the Macy's Review Squad] Product for sale except in the form of a link to a website operated by Macy's or its affiliates.

Bazaarvoice's Privacy Policy also applies to your participation in the Macy's Review Squad Program and describes their practices regarding collection and use of personal information, including potentially sharing your name and mailing address with supplier for the purposes of shipping Macy's Review Squad Products to you.

Revisions and Continued Use

Macy's reserves the right to amend any of these Terms and Conditions, including the policies, guidelines, or other information on macys.reviewsquad.com, at any time and at Macy's sole discretion. Any changes are effective upon posting a change notice or new terms and conditions on macys.reviewsquad.com or on your Macy's Review Squad Member Account page. You are responsible for reviewing the new terms and conditions and any applicable changes or notices. YOUR CONTINUED PARTICIPATION IN MACY'S REVIEW SQUAD PROGRAM AFTER THE POSTING OF ANY CHANGES CONSTITUTES YOUR ACCEPTANCE OF SUCH CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS AND CONDITIONS, YOU MUST DISCONTINUE PARTICIPATING IN MACY'S REVIEW SQUAD PROGRAM AND IMMEDIATELY NOTIFY MACY'S OF THIS WITHIN THE MACY'S REVIEW SQUAD PORTAL.